All our purchases are guaranteed as best as I can.
What does that mean? It means that if you should have any product concerns please email bailey@baileyhikawa.com. I promise to replace, fix, and/or do what is necessary so you are happy with your purchase and experience. All of our goods are handmade in our multi media studio and we are happy to address any questions you may have. Please remember these goods are handmade made in small batches and can therefore have slight inconsistencies. I am happy to address any questions you have to the best of my ability.
For the most part, all orders are made to order.
Origami Masks: Shipping within 1-4 working business days
Kame phone cases: Shipping within 4 - 14 working business days
Boido pillows: Shipping within 2-5 working business days
We ship all orders complimentary USPS First Class (2-5 business days). For orders over $150 we ship complimentary USPS Priority or UPS. You will receive a tracking number for all orders via email confirmation. Please check your spam folder if you have not received your confirmation info!
Yes. At checkout there is an option to choose your International mail carrier via DHL, Int'l UPS or USPS International. All will include tracking and arrival time will depend on carrier.
Our shop is made to order. Therefore, "out of stock" doesn't make a lot of sense for our process. Unavailable refers to the fact that this item is currently, for multiple reasons not available at this time. This also means that it can become available without notice. If you are interested in a specific product that is unavailable, please email bailey@baileyhikawa.com and we are HAPPY to let you know about any product.
I named the line of phone cases "Kame" pronounced: kam-Ay, meaning "turtle" in Japanese and is a metaphor for the shell of a brain (Since our phone are our brains, duh).
You can find your iPhone model number by looking at the small text on the back of the iPhone. There should be something that says "Model AXXXX". Google your model ("Model AXXXX") for model listing.
If you cannot read the text on the back of the iPhone, go into your phone to Settings > General > About > Model. Tap once on Model to reveal the model number.
This is officially the most frequently asked question.
My response: Pockets are all different sizes, so they will fit in some pockets perhaps not others. The standing and gripping features of the Kame phone cases surpass your pockets.
Every case fits in a tote bag. It's time we have alternate shapes for phone cases for different users and uses. Kame is a small and fun solution to a bigger problem.
Kame is sculpture and function in one.
KAME is more expensive than other phone cases because each case is individually hand fabricated and hand-finished from prototype to finished product. It takes about 24 hours to completely fabricate each case, sometimes longer depending on the material. I've developed the materials, designs and fabrication process over the past 3.5 years and I am always, constantly improving the product and design.
Please let me know if you have any questions about the manufacturing process. They are indiviudally hand-made to order in my studio in Los Angeles.
For best results, wipe your case down regularly. Our phones are in our hands many hours a day and our hands are dirty!
If your KAME case gets dirty try one of these:
I want your case to look its best, so please let me know if you aren't sure, I prefer to help you troubleshoot than have a dirty unsightly case.
All KAME cases are made from a non toxic elastomer sourced from US distributors. All materials made and sourced in the USA from prototype to finished product.
The optional filter fits inside the mask in between your mouth and the mask.
It's important to know that the fabric itself is protective.
We have labeled each mask with it's fabric makeup so you can better know what fabric is more protective and/or more breathable.
Here is a reference for protective mask material.
*This chart is tested for 1 layer of material.
Our Canvas Mask has 1 thick layer + 1 thin layer (rated 97% effective)
Our Denim Mask has 1 medium layer + 1 thin layer (rated 92% effective)
Our Cotton Lightweight Masks have 2 layers of 120 thread ct (rated 90% effective)